cricket bangla Privacy Policy

1.1 Registration and Account Information

When opening an account on cricket bangla, you are required to provide certain personal information. This information is used to ensure a secure and verifiable service on our platform:

• Full name and date of birth
• Mobile number and email address
• Username and password
• National ID card or other identity verification documents (where applicable)

1.2 Transaction and Financial Information

We record transaction information generated during deposit and withdrawal processes. Transactions on cricket bangla can be made via bKash, Nagad, Rocket, Upay, and bank transfer. Transaction information processed through these payment channels is stored securely.

• Transaction amount, date, and time
• Payment method type and associated reference number
• Account balance and deposit/withdrawal history

Full card or wallet numbers are not stored in our system — only a referenceable portion (such as the last four digits) may be logged.

1.3 Behavioural Usage Data

When you use the cricket bangla site or app, certain technical information is collected automatically. This information is used to improve site performance and ensure security:

• IP address and device type
• Browser type and operating system
• Pages visited and time spent on each
• Referring site URL (if any)
• Game session logs and betting activity history

2.1 Service Operation and Improvement

Information is used to manage your account properly, complete transactions, and make the gaming experience easier and more suitable. Usage patterns are analysed to improve service quality.

2.2 Identity Verification and Fraud Prevention

Identity verification procedures are carried out to confirm the account holder's identity and to protect against unauthorised access, fraud, and money laundering. Account verification is mandatory under cricket bangla's Terms and Conditions.

2.3 Customer Support and Communication

Your information is used to respond correctly to your requests or complaints and to communicate important service-related updates. cricket bangla's support team is available 24 hours a day, 7 days a week in both Bengali and English via live chat and email.

2.4 Promotional Communication

If you have given consent to receive updates about bonuses, promotions, or offers, relevant information may be sent to you accordingly. You can withdraw this consent at any time.

3.1 Encryption and Technical Security

cricket bangla uses SSL (Secure Socket Layer) encryption technology. As a result, every piece of data travelling from your device to our servers is encrypted and cannot be read by any third party in transit.

• TLS 1.2 or higher protocol used for data transmission
• Sensitive data stored with server-side encryption
• Infrastructure protected by firewalls and intrusion detection systems
• Regular security audits and vulnerability testing

3.2 Data Retention Period

Information is retained for as long as your account is active and as required for the use of the service. Even after an account is closed, certain information may need to be retained for a specified period for legal and regulatory reasons.

Once the retention requirement ends, information is securely deleted or anonymised so that you can no longer be identified from it.

3.3 Access Control

Only authorised staff can access your information, and only as needed for their specific duties. Every access is logged and reviewed regularly. Staff are bound by confidentiality agreements.

4.1 Data Sharing with Third Parties

cricket bangla does not generally share your personal information with third parties. However, information may be disclosed in the following limited circumstances:

• Payment processors: Transaction-related information required to process bKash, Nagad, Rocket, Upay, and bank transfers.
• Service providers: Contracted organisations for hosting, cloud storage, analytics, and cybersecurity services — only for their specific tasks.
• Legal obligations: Where necessary to comply with a court order or a lawful request from a competent authority.

All third parties with whom information is shared are bound by confidentiality agreements and may use the information only for the specified purpose.

4.2 Business Changes

In the event of a future merger, acquisition, or asset transfer, user information may form part of the transferred assets. Should such a change occur, we will notify you in advance and ensure the same standard of privacy protection is maintained.

5.1 What Cookies Are and Why They Are Used

Cookies are small text files stored on your device. cricket bangla uses these cookies to keep your session active, remember your login state, and measure site performance.

• Essential cookies: Required for login, session management, and security.
• Functional cookies: Remember your preferences and language settings.
• Analytics cookies: Collect site usage statistics for improvement purposes.

5.2 Cookie Control

You can disable or delete cookies from your browser settings. Please note that disabling essential cookies may cause some core site functions to not work properly.

6.1 Access and Correction

You can request to view the information we hold about you at any time. If any information is incorrect or incomplete, you can request a correction. We will update it within a reasonable time.

6.2 Deletion Request

In certain circumstances you may request that your information be deleted. However, complete deletion may not be possible where there are legal obligations, ongoing dispute resolution, or outstanding transactions.

6.3 Objection to Processing

You have the right to object to your information being used for marketing or promotional purposes. Upon receiving such a request, we will stop that type of communication.

To exercise these rights or for any questions about your information, contact our support team via live chat or email. Our Responsible Gaming page also contains detailed guidance on managing your account.

Prohibited under age 21

cricket bangla's services are for individuals aged 21 or above only. We do not knowingly collect information from anyone under the age of 21.

Age verification is mandatory during the registration process. If we become aware that a minor has opened an account, that account will be closed immediately and all associated information will be securely deleted.

Responsibility for External Sites

The cricket bangla platform may sometimes contain content from third-party services or game studios. These third parties have their own privacy policies which are not under our control.

We are not responsible for the privacy practices of third-party services. It is recommended that you read their own policies before using those services.

Update Process

cricket bangla may update this privacy policy as needed. If there are any significant changes, we will notify you in advance by email or through the site.

The updated policy will take effect from the date of publication, which will be clearly stated at the top of the page. Continued use of the site after any changes means you have accepted the new policy.

To learn about other terms related to this policy, please read our Terms and Conditions page.

Privacy Requests and Questions

If you have any questions about this privacy policy, wish to request correction or deletion of information, or want to raise a concern, please contact the cricket bangla support team directly.

• Live Chat: Chat directly from any page on the site, 24/7
• Email: [email protected]

Our support team responds in both Bengali and English. To learn more about us, visit the About Us page.